e.Dev.Senior Business Analyst

Company Digital Outsource Services
Reference # CS-SBA
Published 05/02/2019
Contract Type Permanent
Salary Market Related
Location Century City, Western Cape, South Africa
The Department:
Product Development creates and innovates the software needed to run our global online B2C gaming operations, including systems for Customer Service, Marketing, CRM, brand website development, DWH/BI, web analytics and the supporting frameworks and tools for one of the largest global online gaming groups. Our dynamic environment is fast paced, using Agile and self-organising principles for our teams to deliver the highest quality new products.

Job Description:
The position is responsible for the end-to-end responsibilities within the Business Analyst framework, from facilitating workshops and requirements gathering through to documentation. Business Analysts will work with relevant stakeholders including, but not limited to, Business Representatives, Product Owners and Architects to define and elicit requirements aligned with the AS-IS implementation in order to get to the TO-BE target state.

You will be expected to work in a fast-paced environment where the teams deliver in an agile way. Thus, your documentation methods must align to this. The emphasis is on lean, high quality documentation with repeatability in mind.
Job Functions Analysis,Analytics
Industries Ecommerce,IT - Information Technology,Software Development
Responsibilities include, but not limited to:

Requirements gathering
•Facilitate requirements gathering workshops with the Business
•Elicit requirements using a variety of tools and techniques based on the scenario
•Collaborate with internal and external stakeholders to analyse information needs, functional requirements and business processes

Requirements documentation
•Produce requirements documentation using an appropriate tool
•Produce requirements documentation in an agile format to suit the pace of the Business
•Thorough knowledge of documentation methods, processes and best practices as described in the BABOK

Requirements vision
•Understand the commercial importance of changes or new features
•Drive and challenge Business Units on their assumptions of how they will successfully execute their plans.
•Review and improve existing processes

Career development
•Mentor / facilitate personal growth of others
•Seek mentorship and own personal growth

•Assist with product/system/process documentation to support the Business, Developers and QA
•Serve as the intermediary between the Business and the Software Development Team
•Ability to work across multiple projects and backlogs
•Understand the impact of the change within the broader context

Essential Requirements:

•National IT Diploma OR Undergrad IT Degree
•Business Analysis Certificate or Diploma

•Minimum previous experience of 3 -5 years as an Intermediate Business Analyst role in an IT environment
•Have worked in an agile environment using delivery methods such as SCRUM or Kanban

Advantageous Requirements:
•BABOK Certified
•Agile training

Personal Competencies:

Communication skills
•Communicates effectively at all levels

•Manages own stress to maintain effective delivery
•Works well under pressure and to tight deadlines
•Excellent time management skills
•Self-starter with a proven work ethic
•Ability to work across multiple projects and backlogs

Personal skills
•Excellent analytical and problem solving skills
•Excellent attention to detail
•Ability to familiarise yourself quickly with technical concepts of project

People management
•Aptitude to manage controversial situations
•Aptitude to manage conflict in a high pressure environment

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

Job Closing Date 28/02/2019
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